Lunina Policies
Contact
If you need help with your account, payment issues, privacy requests, or product feedback, you can contact the Lunina team using the channels below. Please include the email address tied to your account when requesting account-specific support.
Support
Email: support@luninatarot.com
Use this address for login issues, password reset issues, payment support, membership questions, wallet corrections, and problems accessing your saved readings.
Privacy Requests
Email: privacy@luninatarot.com
Use this address for data access requests, deletion requests, or questions about how your personal information is collected, used, retained, or protected.
Partnerships and Product Feedback
Email: hello@luninatarot.com
Use this address for partnerships, thoughtful product feedback, brand inquiries, and broader questions about the future direction of Lunina.
Response Expectations
We aim to review support requests as promptly as possible, but response times may vary depending on request volume, billing investigations, and verification requirements.
For account-sensitive requests, we may ask you to verify ownership before making changes, disclosing data, or processing deletion requests.